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Your watch is warranted by Travailler Timepieces for a period of 2 years (24 months) from the date of purchase under the terms and conditions of this warranty.

All parts and labour costs are covered by the warranty. The warranty covers material and manufacturing defects existing at the time of delivery of the watch. On receipt, the customer should check the delivered merchandise and exclude obvious defects in materials and workmanship.

Leather watchbands will experience general weathering with usage. We are unable to provide warranty against the natural aging of the product.

The warranty also does not cover :​

  • normal wear and tear and aging (e.g. scratched crystal; changes of the colour and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of the plating); 

  • any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch;

  • indirect or consequential damages of any kind resulting from e.g. usage, non-usage of the watch.

  •  the watch handled by non-authorized third parties (e.g. for battery replacement, services or repairs) or which has been altered in its original condition. Therefore, watches opened, modified, processed or repaired by unauthorized third parties are no longer covered by the warranty.

The above warranty does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have against the seller.

Without limiting the scope of these Terms of Use, no request whatsoever for goods or services delivered, non-delivery of products or services or otherwise shall not exceed the amount of the purchase price of the goods or services that gave rise to a claim for damages. 

Any other claims towards Travailler Timepieces, e.g. for damages additional to the above-described warranty are expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.